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Address: Jl. raya Sembalun Bumbung, Sembalun Bumbung, Kec. Sembalun, Kabupaten Lombok Timur, Nusa Tenggara Bar. 83666, Indonesia. Work hours: Monday – Friday 9:00AM – 5:30PM
Frequently Asked Questions
Please read our FAQ before sending us a message.
Arabica beans and Robusta beans are two different species of coffee. They are the primary species of coffee that find their way into the American cup. The general differences are those of taste, and the conditions under which the two species differ in production. Arabicas have a wider taste range, between varieties. They range in taste from sweet-soft to sharp-tangy. Their unroasted smell is sometimes likened to blueberries. Their roasted smell is perfumey with fruity notes and sugary tones. Robustas taste range is neutral to harsh and they are often described as tasting grain-like, oatmeally. Their unroasted smell is often described as raw-peanutty. Their roasted smell is often likened to burnt rubber.
We recommend using the coffee as soon as you can to get the most flavour from it, especially if it is ground. If your coffee has been bought online or from one of our wholesale customers you will see a best before date on the pack. The best before date will be two months from the date the coffee was despatched from our roastery. We recommend keeping it in the bag that it comes in, and then for the best flavour inside a container in a cool, dark space.
Once ground, coffee very quickly loses flavor and most of what we love about it. Grind- size is equally important in how your coffee extracts and tastes. To make sure you get the tastiest cup out of your preferred brew method, we ship whole beans.
Your order will be processed on the next roast day* from when your order is placed and shipped within 24 hours of roast. Under the current circumstances, there might be the exception of coffee roasted on a Friday, being shipped on a Monday.
As much as you need to enjoy your coffee. There is a lot of information available online on how best to make coffee in a variety of different brew methods. We recommend you try for yourself and come up with an amount that you enjoy. In our shops we use 22g for a filter coffee and between 19 and 21g for espresso.
We really do! We try and brew our coffees in many different ways to see how they taste but we always want to hear what you think – good or bad – send us your feedback. We’d love to know.